An alternative to a group training course is a bespoke in-house session designed to meet your company’s specific needs. If required this can include a step by step manual, video or other training tools.
I provided consultancy services to Alannah Weston and her team followed by staff training and the design and creation of a bespoke training manual with step-by-step photographs.
Arona was an invaluable resource to Selfridges when we launched our stunning new gift packaging. She worked with a number of teams across the business from the creative team finalising the look of the product to the logistics department informing us what equipment we needed at till points.
By far the most impactful intervention was the training that she rolled out across the stores. She wrote a high quality, foolproof manual which she trained from and which remains at tills around the business. The training itself was fun, interactive and successful.
I designed the gift wrapping technique for an exclusive collection of luxury items being launched online by Kelly Hoppen. Consultancy services also included staff training and quality control.
As a new business wanting to add value to our offering, gift wrapping was a great option for us, but how to go about it, we were novices? Arona worked closely with our team to understand our brand and our market, and what we wanted to achieve; before developing with us and then training out to our staff, a gift wrapping service that has delighted our customers with its style, impact and quality. Feedback has been exceptional, with the look and feel totally on brand.
And what did Kelly say?
Arona we love you!
Get in touch to discuss how I can help you.